To avoid any risk to health, safety, property or the environment, please avoid carrying the below items:

• Weapons (Knives, Firearms, Explosives)
• Frozen food, raw meat products and smelly perishables
• Animals (except for guide dogs, hearing dogs or helping dogs)
• Flammable liquids and solids
• Poisonous, infectious, corrosive and radioactive substances

If in any doubt, please contact our Customer Services team before you travel.

Yes, additional luggage space can be secured at booking (maximum 2), charged at £5.00 per item. Each piece of additional luggage should still meet our luggage policy measurements.

For travel within Scotland, bicycle space can be secured at booking as long as it fits our luggage requirements. Unfortunately bicycles cannot be carried for cross country journeys or journeys within England and Wales.

Folding or small children's bicycles can be carried on our coaches providing they meet our luggage requirements at the owner's risk and will count towards your luggage allowance. They must be securely stowed in a bag or box in the designated luggage area (the hold).

Yes, you can bring a buggy, pushchair or stroller with you. It must be folded up and put in the hold whilst you're travelling. These can be carried in addition to your luggage allowance.

A golf bag of clubs can take up a lot of space! As such a golf bag will fill your entitlement of luggage space.

Remember that the luggage limit is per ticket, so an additional luggage ticket at booking would increase your entitlement, otherwise you may be charged £10 per piece of excess luggage. This fee may vary depending on the route and time of travel. Also excess luggage on the day of travel is only offered at staffed stops in London Victoria Coach Station, Manchester, Leeds, Bristol, Birmingham, Glasgow and Edinburgh. Excess luggage is subject to availability and is not guaranteed, so best to purchase an additional ticket to avoid disappointment at time of travel.

You can bring your skis/snowboards, as long as they’re in suitable protective packaging. Due to the size and bulk of skis/snowboards they will count as your full luggage allowance. We don’t have any special racks for carrying skis/snowboards, so they’ll be carried in the hold of the coach. You can secure an additional luggage ticket at booking.

We purchase insurance in accordance with our legal responsibility. All legal liabilities to third parties, which include damage to property and personal injury are covered. There’s no insurance cover provided for loss, damage or injury where the carrier providing your service hasn’t been negligent. Our maximum liability to you for any loss or damage to your luggage, on megabus services under any and all circumstances - is limited to £500 for all such loss or damage.

If your luggage has been damaged as a result of negligence on the part of megabus, please contact our customer services in the first instance.  Insurance is purchased by the carrier in accordance with our legal responsibility. All legal liabilities to third parties, to include damage to property and personal injury are covered. There’s no insurance cover provided for loss, damage or injury where the carrier providing your service has not been negligent.  Our maximum liability to you for any loss or damage to your luggage, on megabus services under any and all circumstances - is limited to £500 for all such loss or damage.

We're using MissingX to reunite you with your lost property. Any misplaced items are logged and once we know you're the owner - we'll sort out collection or shipping for you. Please follow the link and fill out the form to get started.

If you can’t find the answer to your question please email us at:  

 enquiries@megabus.com and we'll aim to get back to you within 72 hours.

If your query is about an existing megabus booking, please remember to give us your booking reference number when you first contact us.